The Ebay Roller Coaster

Filed under: My Friends at eBay — acarlover at 5:59 pm on Thursday, February 15, 2007

Last week, i had a really nasty email, from Tyler at ebay, informing me that my account would never be re-reviewed and that the listing limits were permanent. Of course, I was crushed. I loved listed on ebay and I really believed if they would only take a close look at my feedback, they would change their minds. Needless to say, it was a real low point for me. Well, the next day I got an email informing me that my listing limits had been lifted. I was so happy, I cried. Then, I thought, this can’t be right. I sent them 2 emails before I could believe that I would be allowed to list as much as I wanted. I got right to work and I have been listing to my hearts delight. Something has changed, though. I feel the dog who was knocked down a few times and now I expect to be knocked down again.

I wonder when the other honest sellers I met on ebay will have their listing limits lifted? It’s hard to believe that this was the best way ebay could find, to get rid of counterfeiters and crooks. Innocent people shouldn’t have their finances ruined because, for too many years, ebay let the fakes get listed as long as they were paying customers. My family and I were seriously damaged during this time. Multiply this by thousands of families who depend on ebay for their income. Ebay used to be so proud of the fact that people made full time jobs out of being ebay sellers. Many of these people are the ones who lived for months with no way to sell and no clear information from ebay.

This has been a very difficult time for many honest ebay sellers. I hope this never happens again. I still believe we need some representation with ebay. A sellers union perhapss?

1 Comment »

17

Comment by Jubilee

March 15, 2007 @ 9:02 am

Sharing a very unpleasant experience with you from a honest eBay member jubileehappy –

I’ve been selling stuff on eBay for 6 months now and keep 100% positive feedback. However, I have a very frustrating experience with eBay regarding my Tiffany item in the past two weeks. It was the first Tiffany item that I tried sell – a vintage Tiffany 14K sapphire shamrock brooch pre-owned by my mother. I’d like to sell it and get other Tiffany sapphire item from eBay (p.s. I’m a sapphire lover!)

However, the item was removed for couple times from eBay listing and eBay didn’t provide me definite answer, just simply replying that I violated eBay policy since the descriptions of the item is associated with fraudulence.

I e-mailed eBay customer service several times and also contacted Tiffany rights owner regarding this matter. I explained to them that it is an authentic Tiffany piece, Tiffany rights owner doesn’t have any problem for me to list it on eBay. I told them that I wrote my own descriptions and took my own photos. If there is any inappropriate description, please be specific. But eBay customer replied this morning that the decision has been made and they won’t answer my e-mail any more.

So it seems it is the end of the story – I can’t re-list the Tiffany item any more :-

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